1800Flowers work from home jobs often have openings but especially around the holidays. 1800Flowers is one of many virtual call center companies that hires for work from home positions. If you think this might be a good fit for you then read on to find out more.
Who is 1800Flowers?
The company began in the 1970’s with an individual floral shop before becoming growing and becoming 1800Flowers in the 1980’s. With the start of the internet in the 90’s and set up of their website they then became the floral delivery giant they are today.
They have now expanded into delivering products way beyond flowers as well including popcorn, chocolates, and cookies. Customers can call from anywhere in the world to place an order for delivery throughout the United States.
What Do Call Center Agents Do?
Call center agents take incoming phone calls that are routed to your home. You answer the calls and provide customer service or take an order for the customer. Some customers might be calling because of problems with their order so you need to have some customer service experience.
Because it is also a sales position, previous sales experience is helpful as well. Some customers may call knowing exactly what they want to order while others might need a lot of assistance picking something out.
Many of the positions they are hire start as temporary seasonal jobs but if you like the position and do a good job they will often offer you a permanent position when your season is ending. Look for these openings around the holidays.
How to Get Hired For 1800Flowers Work From Home Jobs
Here is some information on the position from the 1800Flowers career site. If you do not currently see an opening for their work from home positions check back soon, they are posted frequently. As with most virtual call center jobs, you must have your own computer and internet. Also notice below that most of their work from home positions still require you to reside within certain states. If you have customer service experience and want a remote job then these 1800Flowers work from home positions might be the perfect fit for you.
This team provides professional, courteous, responsive and accurate service to our customers from the comfort and convenience of their home office. Sales and Service Specialists serve as the first contact customers have with the company and will be responsible for the effective and efficient handling of customer needs. The Sales and Service Specialists will be completing transactions in real time, working simultaneously with multiple software applications; consistently following up on promises and commitments on a timely basis; appropriately identifying and escalating unresolved issues.Qualifications
Successful candidates will meet the following qualifications:
- Must be a resident and live in the following states: Delaware, Illinois, New Hampshire, New Mexico, Montana, New York, Ohio, Oklahoma, Oregon, and Virginia
- Highly PC literate and have their own PC with a reliable high-speed Internet connection
- Ability to type 35 words per minute is essential
- Prior call center experience strongly preferred
- Applicants must be 18 years of age or older and have a high school diploma or GED to apply
- Strong written and verbal communication skills required. Fundamental math skills required
- Strong sales skills
- Highly motivated and dependable