6:06 PM
Telecommuting Mom
The company I posted about a while ago Alpine Access is now hiring 600 people. Check out my old post here about the company. It is a great company to work for. Here is what they are looking for.
- Minimum 1 year of customer care experience required
- Ability to navigate multiple windows and multi-task required
- Previous call center experience desired
- Work from home experience desired
- Previous experience in technical support, banking/financial, cell phones OR billing required
- Candidates currently working for another at-home competitor will not be eligible for hire at this time
- Ability to ask for payment and negotiate payment schedule
- Ability to empathize and establish positive rapport with customer
- Excellent listening skills
- Excellent customer service, interpersonal, and communication skills
- Excellent verbal and written communication including grammar and voice quality
- Ability to learn via live, instructor-led phone/conference call
- Excellent attention to detail
- Ability to multi-task in a fast-paced and changing environment
- Good typing, data entry and spelling skills
- Excellent to high computer skills, use Internet daily, able to download programs and email file attachments
- Skilled using chat and instant message communications
- Knowledge of keyboard short-cuts, such as cut-and-paste
- Ability to trouble-shoot computer glitches independently before calling for assistance
- Able to work with seven to fifteen browser windows open on desktop and can toggle between multiple windows
- Legally able work in the United States
- High School Diploma or equivalent
- 18 years or older
- Must have home PC and Internet connection that meet requirements
- Drug Screen, Background Check, and Credit Check
- Successful drug, background and credit check is required and contigent on job offer
Here is the job posting on their site http://www.alpineaccess.com/en/apply/current-opportunities/
Posted in:
virtual call center
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