1/6/10

1800Flowers Hiring Seasonal Customer Service Agents

1800Flowers is hiring right now for a temporary call center position through Valentines Day. They are a great company to work for and often hire their permanent employees from their temporary ones. Here is the infor from their website.



Qualifications
Successful candidates will meet the following qualifications:
  • Must be a resident and live in the following states: Arizona, Delaware, Florida, Illinois ,Montana, New Hampshire New Mexico, New York, Ohio, Oklahoma, Texas, Oregon, and Virginia
  • Highly PC literate and have their own PC with a reliable high-speed Internet connection
  • Ability to type 35 words per minute is essential
  • Prior call center experience strongly preferred
  • Applicants must be 18 years of age or older and have a high school diploma or GED to apply
  • Strong written and verbal communication skills required. Fundamental math skills required
  • Strong sales skills
  • Highly motivated and dependable
Hardware, Software, Workstation Specifications: Minimum Requirements
  • Internet Connection:
    • Cable or DSL provider (No Wireless or Satellite), VoIP (Voice over Internet Protocol) compatible.
    • Minimum up load speed: 500 kbps
    • Minimum download speed: 1.5 mbps
  • Computer Hardware:
    • 1.8 GHZ Processor ( minimum of a Pentium 4 processor or equivalent processor)
    • 1 GB of RAM
    • Sound card with speakers
    • 17" Flat Panel Display recommended (capable of 1280 x 1024), 15" minimum
  • Telephone Requirement:
    • Dedicated telephone line with the ability to disable features such as call waiting, forwarding, etc. No cellular/wireless phones are permitted.
    • Digital Telephones & VoIP Telephones are permitted as your alternate telephone lines. Services such as Magic Jack that connect through a USB port are not permitted.
    • A corded telephone with headset capability. Must be a corded traditional telephone. No cordless telephone allowed.
  • Headsets Requirement:
    • USB headset (PC compatible) with a built-in digital signal processor has a noise-cancelling microphone
    • You will also need a good quality telephone headset compatible with your land line telephone.
  • Computer Software:
    • Windows XP, Vista, or Windows 7 Operating system
    • Internet Explorer 6.0 or above
    • Microsoft Office, including Microsoft Word and Excel WinZip, Adobe Acrobat reader. - Free download available on the Web
    • Antivirus Software: Valid software with current and updated virus definitions
    • AIM: Free download available at http://www.aim.com
    • A personal email account with a professional user name.
  • Office Furniture: A sturdy desk and a comfortable sturdy chair at a comfortable height with adequate back support. (5 legged chair highly recommended)
  • Battery Backup: UPS/Battery Power Supply including surge
  • Your workstation must be in a private, quiet area away from others in your residence and background noise.
Click here to begin the screening  process.


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