ACD Direct is a company I have talked about several times before. I worked for them for about a year and they are a great company to work for. As far as virtual call centers go, if you don't like sales then this is the one for you. ACD Direct takes incoming calls for donations for PBS and other causes. Right now they are hiring for what they call “March Madness”. Here is a description of what they are looking for.
ACD Direct has an immediate need for English and Spanish Speaking customer service representatives to process inbound calls in our Virtual Call Center. Sales, Bilingual (Spanish), WAH, Volunteer experience a plus! Perfect position for educators, college students, military, retirees and work at home parents. Call Center Experience or Professional Telephone Experience is a Must!