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Work at Home Travel Counselor for American Express- Dallas Area

Top Notch Work At Home Travel Counselors/​Travel Agents Needed! Would you like to be part of a dynamic winning team?​ Come join the leader in the travel industry.​ American Express entered the Travel Industry in 1915 and is a leader in its field.​ It is also known around the world as one of the most successful travel and financial services businesses, a leading consumer brand, and one of Fortune Magazine’s best places to work.​ We are looking for Travel Counselors/​Travel Agents who enjoy making a difference and strive to deliver the ultimate in service.​

Successful candidates are responsible for providing exceptional delivery of travel services to American Express Cardmembers in a virtual-(work at home) environment.​ Excellent customer service orientation is required as Travel Counselor’s are responsible for providing quality service, timely and accurate completion of travel arrangements and the sale of value added services.​ Expertise is required in international and domestic reservations with a key focus on destination, air, car, & hotel knowledge.​ This position requires the ability to be highly productive in a self directed work environment which fosters open communication.​

American Express is interested in getting to know you.​ If you are an experienced Travel Pro, American Express can truly take you places!

Don’t delay, apply NOW! Below are some of our benefits – to learn more, click on www.​americanexpress.​com/​traveljobs

BENEFITS – (Based on individual elections)
Competitive Salary;
Exceptional cash incentive bonus programs and recognition programs;
Medical, Dental and Vision insurance;
Generous Vacation and Vacation Purchase Plan;
401(k) WITH company match of 5%​ after one year;
Growth Opportunity as well as Paid Training programs, Tuition Assistance (up to $5,000/​yr), and ongoing travel counselor education including luxury fam trips;
Legal Assistance, Pet Insurance, Life and Disability Insurance;
Medical and Dependent Care;
Reimbursement programs;
Domestic Partner Benefits.​

Our Work At Home Travel Counselors/​Travel Agents must have a passion to serve their clients and surpass client expectations.​
This position requires a minimum of 3 years recent experience selling all areas of travel.​
Domestic and international destination knowledge with a focus on air, car and hotel are key areas of required expertise.​
Computer reservations experience required – SABRE is preferred.​
Experience in Travel and Call Center operations desired.​
The ability to work under pressure and effectively multi-task while maintaining professional rapport with customers is essential.​
Candidate must possess strong consultative selling skills, decisive and successful problem solving skills, excellent written and verbal communication skills, in addition to strong organizational and prioritizing skills.​
The ability to use the Internet effectively to service customer needs and troubleshoot basic computer problems is a must.​
The candidate must be self-motivated and demonstrate initiative with a strong commitment to personal goals, objectives, and work ethnic.​
The ability to work in a changing environment is essential as this position requires flexibility to work various shifts as determined by customer call volumes and business needs.​

Candidates must be available to work between the hours of 8:00am – 2:00am ET, Monday – Sunday (7 days /​ week).​ Hours of operation may change due to business need.​

Although this position is considered Work at Home, the candidate must reside within the Dallas – Fort Worth – Arlington, TX Metropolitan Statistical Area, which includes the following counties:
Dallas – Plano – Irving, TX Metropolitan Division
Collin County, TX
Dallas County, TX
Delta County, TX
Denton County, TX
Ellis County, TX
Hunt County, TX
Kaufman County, TX
Rockwall County, TX
Fort Worth-Arlington, TX Metropolitan Division
Johnson County, TX
Parker County, TX
Tarrant County, TX
Wise County, TX

The following are some of the requirements of the Work at Home Program.​ By applying for this position you are confirming and agreeing that your home will comply with the following.​ An additional list will be provided at time of interview.​
• You will provide American Express or their representative’s access to your home to conduct an audit of your work space for WAH compliance standards through the year.​
• All electrical equipment is free of recognized hazards that would cause physical harm (frayed wires, bare conductors, loose wires, flexible wires running through walls, exposed wires to the ceiling).​
• Your home’s electrical system will permit the grounding of electrical equipment.​ Use 3 wire circuit analyzer provided to test all outlets that will be used for the home office.​
• You have property and casualty insurance on the home.​ If not, you will be asked to provide the name of the party that maintains insurance.​
• Minimum electrical requirements: Two 15-amp electrical, 110 volts, three prong duplex outlets (a total of four outlets) on their own circuit breaker.​
• Adequate room for a home office.​ You will need to provide specific details including size and location of room.​
American Express will install high speed internet and phone service in the homes of virtual employees.​ Applicants homes must be compatible to work in conjunction with American Express Technological Processes.​ (Cable Broadband Services REQUIRED- wireless, satellite services does not meet Amex specifications therefore not eligible)

Employment eligibility to work with American Express in the U.​S.​ is required as the company will not pursue visa sponsorship for these positions.​

If interested, please apply online at http://track.​tmpservice.​com/​ApplyClick.​aspx?​id=​884269-1789-1472

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Wednesday 14th of April 2010

Hi, following from MBC!!

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