Lands End work at home customer care agents are currently in need. You must be able to attend training at the Madison, Wisconsin facility but will be able to work from home after training.
Successful Specialists will have the following knowledge, skills, and abilities:
Enthusiastic, friendly, and professional in verbal communications.
Consistently maintain positive energy level in every interaction.
Strong computer navigation skills and ability to organize and use resources effectively. Accurately type at least 35 wpm. Comfortable independently troubleshooting PC issues.
Organized, accurate and detail oriented.
Prior experience sharing product knowledge including color, fabric construction, care, fit/sizing, and outfitting.
Ability to perceive and interpret customer’s need and resolve it proficiently. Provide customer with proper solution by utilizing discovery questions, troubleshooting techniques and online resources.
For more information visit the job posting.
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